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Pokpok is a B2B SaaS platform operated by VIKTOR KONOVALOV XCLV BRANDING, trading as PokPok.ai, registered in Poland. This page summarises how we handle your personal data.
This is a summary of key data practices. The full legally binding privacy policy is available at pokpok.ai/privacy. For any privacy requests, contact privacy@pokpok.ai.

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What Data We Collect

When you use Pokpok, we collect the following categories of personal data:

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How We Use Your Data

We process your personal data only for specific, documented purposes — each with a defined legal basis under GDPR.
You can withdraw your marketing consent at any time by clicking “unsubscribe” in any email, or by contacting privacy@pokpok.ai.

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Third-Party Processors

Pokpok uses the following third-party processors to operate the platform. Each processor has been assessed for GDPR compliance. Transfers outside the EU are covered by Standard Contractual Clauses (SCCs).

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Your Rights Under GDPR

As an EU data subject, you have the following rights regarding your personal data:
  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — request deletion of your personal data (“right to be forgotten”)
  • Data portability — receive your data in a structured, machine-readable format
  • Restriction — ask us to limit how we process your data in certain circumstances
  • Objection — object to processing based on legitimate interest, including direct marketing
  • Withdraw consent — withdraw any consent you have given, at any time, without affecting prior processing
To exercise any of these rights, email privacy@pokpok.ai. We will respond within one month of receiving your request.

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Data Retention

We retain your personal data for as long as your account is active, plus three years after contract termination for legal and accounting purposes. Analytics data is retained for 26 months.

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Cookies

Pokpok uses three categories of cookies on pokpok.ai:

Essential

Required for the platform to function. These cookies do not require your consent and cannot be disabled. They handle session management, security, and core site features.

Analytics

Used by Google Analytics and Framer Analytics to understand how visitors use the site. These cookies require your consent before being set.

Marketing & CRM

Used by HubSpot and Intercom for CRM tracking and support chat functionality. These cookies require your consent before being set.
You can manage your cookie preferences via the cookie banner on pokpok.ai, or by emailing privacy@pokpok.ai to update your choices at any time.

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Contact and Supervisory Authority

If you have any questions about this policy or want to exercise your data rights, contact us:
  • Email: privacy@pokpok.ai
  • Postal address: ul. Franciszka Klimczaka 17 lok. 7, 02-797 Warszawa, Poland
  • Supervisory authority: If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Polish data protection authority, UODO, at uodo.gov.pl.
Pokpok is a B2B platform designed for business users. We do not knowingly collect personal data from users under the age of 16.